Petrol Palace z. s., Company ID: 19393466, with its registered office at Chalupkova 1368/8, Chodov, 149 00 Prague, Czech Republic, entered in the Commercial Register kept by the Municipal Court in Prague, Section L, File 77774. (hereinafter also “We”) as the personal data controller informs you as users of our website www.petrolpalace.cz, customers, suppliers about the collection of personal data and the privacy policy described below.
The protection of your personal data is important to us, and therefore we will always follow these principles in our relations with you. This privacy policy explains in particular:
- what personal data we will process about you;
- for what purposes and how we will process your personal data and the legal basis for their processing;
- to whom your personal data may be transferred;
- for how long we will process your personal data and what rights you have in relation to the protection of your personal data.
SCOPE OF PROCESSING OF PERSONAL DATA
If you contact us via the website, you may be asked to fill in certain information about yourself or your vehicle. This information may include:
- Name or company
- Delivery address
- email address
- phone number
- instagram/facebook account
- vehicle registration plate
COOKIES
Our websites use cookies (small text files placed on your device) to provide websites and online services and collect data. The text in a cookie is often a series of numbers and letters that uniquely identify your computer, but it may also contain other information. We may collect this information when you interact with the website, such as subscribing to a newsletter, submitting a contact form or an inquiry for our services or goods, to the e-shop, or filling in other form-type fields. You can learn more about cookies, for example, on the Wikipedia online encyclopedia at https://cs.wikipedia.org/wiki/HTTP_cookies
We only collect this data when you submit one of the forms mentioned above. You could have given or refused consent to the use of cookies that track your behavior on our website when you entered the site; if consent was not given, these cookies are not used.
Furthermore, our website may collect information including, for example, the type of browser or operating system, IP address, website visits, internet connection provider and other similar information. If you log in to our website, we will also store an encrypted version of the username, by which we can further identify the user.
All data is collected through our website using the Google Analytics system and is used exclusively to improve existing services and marketing purposes. The option to prevent the collection of this information is described in the paragraph below. However, we do not sell, exchange or rent this data in any case. More information about the Google Analytics module can be found directly on the provider’s website, available at https://www.google.com/analytics/ or again in the Wikipedia online encyclopedia at https://cs.wikipedia.org/wiki/Google_Analytics
Most web browsers automatically accept cookies, but provide controls that allow them to be blocked or deleted.
Our company uses the following cookies:
- strictly necessary/essential cookies – Cookies that are essential for the movement of the site and for security purposes. Without this setting, the services that are requested cannot be performed. These cookies do not collect information about the user.
- performance cookies – Cookies that collect information about what the user did on the site, which pages they visit most often and whether any errors occurred. These cookies do not collect information about the user. All information obtained is anonymous and is used to improve the site.
- functional cookies – These cookies allow the site to remember the choices you have made (such as login name, language, region) and offer better personalization. Based on this, the site can notify you of the current weather or traffic news. Cookies also remember changes you have made to formatting such as text size, fonts and other page adjustments. They can also be used to provide a video watching service or write a comment. This information may also be anonymous and cannot track your movements on the site.
- Behavioral cookies – These cookies are used to target ads correctly. They also adjust the number of times you see an ad and help evaluate the effectiveness of advertising campaigns. These ads are usually uploaded by advertising companies with the consent of the site administrator. They remember that you have visited the site and this information is also shared with other parties. Targeting usually depends on the technologies of the organizations.
HOW TO REFUSE THE USE OF COOKIES
Certain features of our services are based on cookies. Even if you have given your consent to the use of cookies that track your behavior on the website, you can subsequently block their use. If you decide to block cookies, you may not be able to log in or use these features and you may lose your preferences that are based on cookies. The use of cookies can be set using your Internet browser. Most browsers automatically accept cookies by default. You can use your web browser to refuse cookies or to set the use of only certain cookies.
Information about browsers and how to set your cookie preferences can be found on the following websites:
- Chrome
- Firefox
- Internet Explorer
- Safari
- Android
A powerful cookie management tool is also available at http://www.youronlinechoices.com/cz/
PURPOSE OF PROCESSING
If you have filled in the contact details on our website, we use the data you provide to contact you back and provide you with the information you have requested from us or for the purpose of performing a contract. All personal data is processed lawfully and transparently and only adequate, relevant and necessary data are required in relation to the purpose of the processing. The legal basis for this processing is processing for the purpose of performing a contract.
If you want to become an exhibitor or partner, we use the data you provide to contact you back and provide you with the information you have requested from us or for the purpose of exhibiting. All personal data is processed lawfully and transparently and only adequate, relevant and necessary data are required in relation to the purpose of the processing. The legal basis for this processing is processing for the purpose of performing a contract and fulfilling legal obligations.
If you are our customer or have filled in the details on our website, we may also use your name, surname and e-mail address to send you commercial communications, i.e. to inform you about events, publications or services that we provide and that, in our opinion, may be of interest to you. The provision of personal data for the purpose of fulfilling the contract and the provision of personal data for the purpose of answering your questions or the information you request is our contractual requirement, and failure to provide them may result in the failure to conclude the contract or to provide an answer to your questions.
The legal basis for the above processing is processing on the grounds of our legitimate interest, which is given by our interest in promoting our exhibition and at the same time our interest in improving the quality of the services we provide.
You may refuse the processing of your personal data for the purpose of sending commercial communications at any time and this will not affect our other mutual relationships. Simply send us an e-mail with the relevant request to honza@petrolpalace.cz or another address from which you received commercial communications from us.
If you have given us consent to the processing of your personal data, in particular (but not exclusively) for sending an e-mail newsletter, you can withdraw this consent at any time and this will not affect our other mutual relations. Simply send us an e-mail with the relevant request to honza@petrolpalace.cz or another address from which you received commercial communications from us.
If you are our supplier, we use the data you provide to contact you or for the purposes of fulfilling the contract. All personal data is processed lawfully and transparently and only adequate, relevant and necessary data in relation to the purpose of the processing is required. The legal basis for this processing is processing for the purposes of fulfilling the contract.
Your personal data will not be used for the purpose of any automated decision-making, including profiling.
WHO HAS ACCESS TO YOUR PERSONAL DATA
Your Personal Data will be processed for us in order to improve the quality of our services and to provide certain activities by processors who provide us with:
- Petrol Palace z.s. for the purpose of communication
- Petrol Palace partners if they request it – to establish business relationships / acquire a customer
- Your personal data may, or must, under certain conditions, be made available to state authorities (Police of the Czech Republic, courts, Financial Administration of the Czech Republic, etc.) in the exercise of their legal powers.
Due to the changing nature of the providers of certain services, it is not possible to list all of these Personal Data processors by name and in full.
PERIOD OF PROCESSING PERSONAL DATA
We will process your personal data for the period during which we provide you with our services or perform our mutual contract, or for the period necessary to fulfill archiving obligations under applicable laws, such as the Accounting Act, the Archiving and Records Act or the Value Added Tax Act.
We therefore retain your personal data for the period strictly necessary to provide products and complete the requested transactions or for other necessary purposes, such as complying with our legal obligations, resolving disputes and legally enforcing our agreements. These needs may vary for different types of data in the context of different products, and therefore the actual retention period may vary significantly. The criteria on the basis of which the retention period is determined include:
- How long is personal data needed to provide products and to ensure the operation of our company? This includes activities such as maintaining and improving the performance of these products, maintaining the security of our systems and maintaining relevant business and financial records. This is a general rule that is the basis for determining the data retention period in most cases.
- Do you provide us with your data with the expectation that we will keep it until you explicitly ask us to delete it? If so, we will process it until you ask us to delete it.
- Is this personal data sensitive? If so, it is generally appropriate to use a shortened data retention period.
- Have we established and communicated a specific retention period for a certain type of data? If so, we will never exceed it.
- Have you consented to an extension of the retention period? If so, we will retain the data in accordance with your consent.
- Are we subject to legal, contractual or similar obligations to retain data? Examples include laws governing mandatory data retention, government orders to retain data related to an investigation, or data that must be retained for the purposes of litigation.
YOUR RIGHTS ARISING FROM THE PROCESSING OF PERSONAL DATA
You have the following rights in relation to the processing of your personal data by us:
- the right to access your personal data;
- the right to rectification;
- the right to erasure (“right to be forgotten”);
- the right to restriction of data processing;
- the right to object to processing;
- the right to data portability;
- the right to lodge a complaint about the processing of your personal data.
Your rights are explained below to give you a clearer idea of their content.
The right to access means that you can at any time request our confirmation as to whether or not personal data concerning you are being processed, and if so, for what purposes, to what extent, to whom they are disclosed, how long we will process them, whether you have the right to rectification, erasure, restriction of processing or objection, where we obtained the personal data from and whether automated decision-making, including profiling, is being carried out based on the processing of your personal data. You also have the right to obtain a copy of your personal data, the first provision of which is free of charge, and for subsequent provision we may charge a reasonable administrative fee of CZK 200 excluding VAT.
The right to rectification means that you can at any time request us to correct or supplement your personal data if it is inaccurate or incomplete.
The right to erasure means that we must erase your personal data if (i) it is no longer necessary for the purposes for which it was collected or otherwise processed, (ii) the processing is unlawful, (iii) you object to the processing and there are no overriding legitimate grounds for the processing, (iv) we are required to do so by law, or (v) you withdraw your consent to the processing of cookies that track your behavior on the website.
The right to restriction of processing means that until we have resolved any disputed issues regarding the processing of your personal data, we may not process your personal data other than by storing them and, where applicable, using them only with your consent or for the establishment, exercise or defense of legal claims.
The right to object means that you can object to the processing of your personal data that we process for direct marketing purposes or for legitimate interest. If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes; in the event of an objection to processing based on legitimate interest, this objection will be assessed and we will then inform you whether we have complied with it and we will no longer process your data, or that the objection was not justified and the processing will continue. In any case, processing will be restricted until the objection is resolved.
The right to portability means that you have the right to obtain personal data concerning you, which are processed automatically and on the basis of consent or contract, in a structured, commonly used and machine-readable format, and the right to have these personal data transmitted directly to another controller;
If you have any comments or complaints regarding personal data protection or a question for the person responsible for data protection in our company or if you are exercising any of your rights, please contact us using our form on our website. We will respond to your questions or comments within one month.
Our activities are also supervised by the Office for Personal Data Protection, with which you can file a complaint if you are dissatisfied. You can find out more on the office’s website (www.uoou.cz).
REPORTING SECURITY INCIDENTS
In today’s era of modern technology, there is a small but still significant risk that your personal data could be leaked, misused or lost. As part of our activities, we will do everything in our power to prevent such a security incident from occurring, in particular, we will regularly train all our employees who come into contact with your personal data on the subject of personal data protection, we will adopt and familiarize employees with internal company regulations governing the protection of your personal data and we will always use only the most modern technical solutions to secure our processing, such as data encryption, complex passwords and the latest software.
However, if, despite our best efforts, a security incident occurs and this incident could pose a high risk to your rights and freedoms, we will immediately inform you of such a fact, via the e-mail address provided and by publishing such information on our website, including all necessary details.
CHANGES TO THE POLICY
Our Privacy Policy may change from time to time. We will not limit your rights under this Privacy Policy without your express consent. We will post any changes to this Privacy Policy on this page and, if they are material, we will notify you more prominently (for some services, we may notify you of changes to our Privacy Policy by email). We archive previous versions of this Privacy Policy for your future reference. They are available from the links at the beginning of this Policy.
This Privacy Policy is effective as of July 1, 2023